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Last Updated: 10/01/2025

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Old Towne Notary values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website (www.oldtownenotary.com) or book our services.

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1. Information We Collect

We may collect the following types of information when you visit our site or schedule services:

• Personal information: name, email address, phone number, billing information.

• Appointment details: date, time, location, and type of service requested.

• Technical information: IP address, browser type, device type (collected automatically for site analytics).

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2. How We Use Your Information

We use your information to:

• Schedule and provide notary services.

• Process payments securely.

• Communicate appointment confirmations, reminders, and follow-ups.

• Improve website functionality and client experience.

We do not sell or rent your personal information to third parties.

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3. Loan Document Handling & Retention

Old Towne Notary follows the Notary Signing Agent Code of Conduct as outlined by the National Notary Association (NNA).

• Printing & Handling: Loan packages and other documents sent for printing are used solely for the purpose of the scheduled signing.

• Deletion: Once the notarization appointment is completed, all electronic and printed copies of loan documents are permanently deleted or securely destroyed.

• Record-Keeping: Old Towne Notary does not retain or archive loan packages. Only limited records are kept, such as:

  • Appointment confirmations

  • Proof of document delivery (e.g., courier receipts, email confirmations)

  • Required notarial journal entries (per California law)

• Sensitive Data: No personal, financial, or loan package content is stored by Old Towne Notary beyond what is legally required.

This ensures compliance with NNA protocol and protects the privacy of borrowers and clients.

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4. Retention of Notary Journal Entries

Old Towne Notary maintains a bound and sequential notary journal in compliance with California Government Code §8206. All notarial acts are recorded in this journal and retained for the duration of the notary’s active commission.

Members of the public may request a copy of a specific line-item journal entry by submitting a written request that includes:

• The names of the parties involved

• The type of document notarized

• The month and year the act was performed

A fee of $0.30 per page applies, as permitted by law. Please note: the original notary journal remains in the exclusive custody of the notary and cannot be released or surrendered except by court order or upon request of the county clerk.

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5. Payment Processing

Payments are processed securely through Wix and its integrated payment providers (e.g., Stripe, PayPal, Square). Old Towne Notary does not store your full payment card details.

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6. Data Storage & Security

We take reasonable precautions to protect your information. Data is stored securely on Wix’s platform and protected with encryption and firewalls. However, no system can be guaranteed 100% secure.

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7. Cookies​

Our website may use cookies or tracking tools to improve functionality and analyze traffic. You may disable cookies in your browser, but some features of the site may not function properly.

 

8. Your Rights

You may:

• Request a copy of the personal information we hold about you.

• Ask us to update or correct your information.

• Request deletion of your personal data (subject to legal record-keeping requirements under California Notary Law).

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9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

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10. Contact Us

For questions about this Privacy Policy, contact:
📧 Email: Lupe@oldtownenotary.com
📞 Phone: (714)902-9195